Shipping Policy
Thank you for shopping with Shan’s Collections — Where Best Fashion Meets Your Style.
We are committed to delivering your order quickly and safely across Australia.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- South Australia: 2–5 business days
- Interstate Australia: 3–10 business days
Please note that delivery times may vary during peak seasons, public holidays, or due to courier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if provided).
Incorrect Address
Please ensure your shipping address is correct before completing your order. Shan’s Collections is not responsible for delays or lost parcels caused by incorrect address details.
Lost or Delayed Parcels
If your parcel is delayed or missing, please contact us and we will assist you in working with the shipping provider to resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
Contact Us
For shipping enquiries, please contact:
Shan’s Collections
South Australia
Email: [shanscollections786@gmail.com]
Phone: [0424931467]